Certified Nurse Manager and Leader (CNML) Practice Test

In Bridges' Ending Phase of Change, what do staff typically experience?

1. A sense of excitement about the future

2. Mourning for what they will leave behind

3. Clarity regarding future changes

4. An immediate acceptance of the new

The correct answer is: Mourning for what they will leave behind

In Bridges' Ending Phase of Change, staff typically experience mourning for what they will leave behind. This phase is characterized by a recognition of the loss of familiar routines, roles, and relationships that are being left behind as changes are implemented. Employees often feel a sense of grief or sadness as they reflect on the aspects of their previous situation that they valued or found comfort in. This emotional response is a natural reaction to change, highlighting the need for individuals to process and acknowledge their feelings of loss before they can fully embrace the new beginnings that follow in the transition process. Recognizing this mourning phase is crucial for leaders, as it provides an opportunity to support staff through their emotions and facilitate a smoother transition into future changes.