Certified Nurse Manager and Leader (CNML) Practice Test

In performance management, what should be done for low performers according to standard evaluation ratings?

1. They should be promoted immediately

2. They should receive corrective action

3. They should be ignored

4. They should be given additional vacation time

The correct answer is: They should receive corrective action

In performance management, addressing low performers is essential for maintaining the overall effectiveness and efficiency of a team or organization. Providing corrective action is the appropriate response to low performance as it offers the individual a chance to improve their skills, rectify their work habits, and contribute more effectively to the team. Corrective action may involve setting clear performance expectations, offering support and resources for development, and providing consistent feedback. This approach not only serves to uplift the employee but also reinforces the idea that performance standards matter. It emphasizes accountability and encourages personal and professional growth, which can lead to enhanced productivity and morale within the team. This method is fundamentally proactive, fostering an environment where employees are aware of their shortcomings and can take constructive steps towards improvement. It promotes a culture of continuous development rather than one of neglect or inadequacy, which could happen if low performers were ignored, immediately promoted, or offered additional vacation time as a reward despite underperformance.