Certified Nurse Manager and Leader (CNML) Practice Test

In Six Sigma, what is the goal related to defects?

1. To increase defect rates for testing purposes

2. To reduce defects to an absolute minimum

3. To ensure maximum product variety

4. To maintain existing defect levels

The correct answer is: To reduce defects to an absolute minimum

In Six Sigma, the primary goal is to reduce defects to an absolute minimum. This methodology focuses on improving processes by identifying and removing the causes of defects and variability in manufacturing and business processes. The ultimate target is to achieve a defect rate of less than 3.4 defects per million opportunities, which reflects a high level of quality and efficiency. By reducing defects, organizations can enhance customer satisfaction, improve operational efficiency, and lower costs associated with poor quality. The concepts behind Six Sigma emphasize a data-driven approach to problem-solving and decision-making, aiming for continual improvement. This relentless pursuit of quality ensures that processes operate at optimal levels, providing consistent and high-quality outcomes. Thus, reducing defects to an absolute minimum aligns perfectly with the core principles of Six Sigma, illustrating its effectiveness in elevating organizational performance.