Certified Nurse Manager and Leader (CNML) Practice Test

In the context of performance management, what should be done for middle performers?

1. They should be promoted immediately

2. They should be disregarded

3. They should be provided opportunities for growth

4. They should receive criticism

The correct answer is: They should be provided opportunities for growth

Focusing on middle performers is essential for fostering an environment of continuous improvement and engagement within a team. Providing opportunities for growth is a constructive approach that recognizes the potential of these individuals. By investing in their development through training, mentorship, and challenging assignments, organizations empower middle performers to enhance their skills, contribute more effectively, and potentially ascend to higher performance levels. This development-oriented approach not only aids in personal and professional growth but also contributes to overall team dynamics and productivity. Engaging middle performers in initiatives that help them identify strengths and areas for improvement fosters a culture of accountability and success. In contrast, immediate promotion without the necessary skill set may lead to dissatisfaction or underperformance in new roles, disregarding them does not leverage their potential, while solely criticizing them can damage morale and disengage these individuals.