Certified Nurse Manager and Leader (CNML) Practice Test

In the PDC(S)A cycle, what does the 'Act' phase entail?

1. Implementing control measures

2. Setting goals for the next phase

3. Evaluating and adjusting based on findings

4. Delivering initial results

The correct answer is: Evaluating and adjusting based on findings

The 'Act' phase of the PDC(S)A cycle is focused on evaluating the results from the previous phases and making necessary adjustments to improve processes. This involves analyzing the data collected during the 'Study' phase to see what worked well and what did not, based on specific objectives and outcomes. The insights gained allow a leader to implement changes or refine processes, ensuring that improvements are standardized and potentially scaled within the organization. This phase typically culminates in decisions about how to sustain improvements or pivot strategies for future cycles. By carefully examining the results and making informed adjustments, the organization can enhance quality and efficiency. The focus is on applying lessons learned to drive continuous improvement, which is essential for effective management and leadership in nursing practice.