Certified Nurse Manager and Leader (CNML) Practice Test

What approach can help address morale issues among staff?

1. Increase working hours

2. Implement shared governance

3. Limit communication with staff

4. Focus on individual performance

The correct answer is: Implement shared governance

Implementing shared governance is an effective approach to address morale issues among staff. This model emphasizes the involvement of nursing staff in decision-making processes which directly affect their work and patient care. By allowing team members to have a voice and take part in governance, it fosters a sense of ownership, empowerment, and accountability among staff. When employees feel their opinions and contributions are valued, it can lead to improved job satisfaction, enhanced teamwork, and ultimately a positive impact on overall morale. The focus on shared governance can nurture a collaborative environment, where nurses and other staff can work together to improve processes, solve problems, and express their concerns. This participatory approach not only addresses morale issues but also encourages innovation and engagement in the workplace. On the contrary, increasing working hours may lead to burnout, while limiting communication with staff can create feelings of isolation and frustration, negatively impacting morale. Focusing solely on individual performance may also overlook the importance of teamwork and collective engagement, which are vital for maintaining high morale in a nursing environment.