Certified Nurse Manager and Leader (CNML) Practice Test

What are the stages of team conflict as recognized in team dynamics?

1. Forming, storming, norming, performing

2. Identifying, analyzing, performing, reviewing

3. Planning, executing, monitoring, closing

4. Adjourning, forming, re-establishing, performing

The correct answer is: Forming, storming, norming, performing

The stages of team conflict, as recognized in team dynamics, are best described by the sequence of forming, storming, norming, and performing. In this model, forming is where team members come together, initially get to know each other, and establish a sense of belonging. Storming is the stage where conflicts and disagreements often arise, as team members begin to express their individual personalities and work styles. This phase is crucial as it helps to identify differences and address conflicts before they escalate. Following the storming phase is norming, where the team starts to establish norms and develop stronger relationships. Members begin to resolve their conflicts and agree on a common way of working together. Finally, in the performing stage, the team operates at its highest level of effectiveness, where collaboration and high performance are the norms. This clear sequence is critical for understanding how conflicts emerge and resolve in a team setting, emphasizing the importance of moving through each stage to achieve long-term cohesion and productivity. Other options provided do not accurately represent the stages of team conflict. They reference different processes that do not follow the classic model recognized in team dynamics. For instance, options mentioning planning and executing phases relate more to project management than to the dynamics of team interactions and conflict resolution.