Certified Nurse Manager and Leader (CNML) Practice Test

What factors contribute to Employee Satisfaction?

1. Ambiguous job expectations

2. Recognition and support from leadership

3. Isolation from team members

4. Lack of opportunities for growth

The correct answer is: Recognition and support from leadership

Recognition and support from leadership are critical factors contributing to employee satisfaction. When employees feel acknowledged for their efforts and accomplishments, it fosters a sense of value and belonging within the organization. This recognition can come in various forms, such as verbal praise, awards, or opportunities for career advancement. Additionally, supportive leadership creates a positive work environment where employees feel comfortable sharing ideas and concerns, thereby enhancing their overall job satisfaction. A strong leader who provides guidance, resources, and encouragement also helps cultivate trust and motivation among team members, leading to higher engagement and retention rates. In contrast, ambiguous job expectations, isolation from team members, and a lack of opportunities for growth can significantly undermine employee satisfaction, as they lead to confusion, disconnect, and limited personal and professional development, respectively.