Certified Nurse Manager and Leader (CNML) Practice Test

What is a characteristic feature of constructive conflict in a team environment?

1. Increased tension among team members

2. No resolution of disputes

3. Avoidance of discussions

4. Results in change or growth

The correct answer is: Results in change or growth

Constructive conflict in a team environment is characterized by generating positive outcomes, such as change or growth. This type of conflict encourages open communication and the exchange of different perspectives, which can lead to creative solutions and improvements in processes or team dynamics. Engaging in constructive conflict allows team members to challenge each other's ideas respectfully, fostering an environment where diverse viewpoints contribute to better decision-making and innovation. In contrast, increased tension among team members, lack of resolution of disputes, and avoidance of discussions indicate unhealthy conflict or ineffective conflict management, which generally do not lead to constructive outcomes. Instead, these features can contribute to a negative atmosphere that hinders team progress and cohesiveness. Therefore, the ability of constructive conflict to result in change or growth is a crucial aspect that differentiates it from other forms of conflict within a team.