Certified Nurse Manager and Leader (CNML) Practice Test

What is one key principle that should guide the staff's involvement in planned changes?

1. Staff should only work in teams

2. Involvement can enhance commitment and satisfaction

3. Less involvement leads to smoother changes

4. Staff should be kept uninformed

The correct answer is: Involvement can enhance commitment and satisfaction

Involving staff in planned changes is vital due to the principle that engagement can significantly enhance commitment and satisfaction among team members. When employees participate in the decision-making process or have a role in implementing changes, it fosters a sense of ownership and accountability, which can lead to increased morale and productivity. This engagement allows staff members to voice their concerns, share insights, and contribute to solutions, ultimately leading to a more effective transition during changes. Furthermore, when staff members feel heard and valued, they are more likely to support the changes, which can reduce resistance and facilitate smoother implementation. The other choices fail to capture the importance of active involvement. Working only in teams can limit individual contributions and may not address the varying expertise and needs within the organization. Suggesting that less involvement leads to smoother changes ignores the potential for disengagement and resistance, which can result from a lack of communication and involvement. Keeping staff uninformed is counterproductive, as it can breed confusion and resentment, undermining the overall success of the change initiative.