Certified Nurse Manager and Leader (CNML) Practice Test

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What is the third stage in Thompson's Change Theory?

  1. Storming

  2. Performing

  3. Forming

  4. Norming

The correct answer is: Norming

In Thompson's Change Theory, the third stage is defined as the Norming stage. This phase is crucial because it is where team cohesion begins to develop as individuals start to establish norms and expectations for one another. During the Norming stage, team members work through their initial differences and begin to collaborate effectively. Communication improves, trust builds, and a sense of unity emerges as group members start to recognize each other's strengths and contributions. Additionally, roles and responsibilities are clarified, which further enhances teamwork by providing structure and a clear understanding of how individuals can support one another in achieving common goals. The Norming stage sets the foundation for the subsequent Performing stage, where the team operates at a high level of efficiency and effectiveness. Therefore, understanding this stage is essential for leaders who seek to facilitate positive change and teamwork within their organizations.