Certified Nurse Manager and Leader (CNML) Practice Test

What should corrective feedback end with to ensure clarity?

1. A final statement about shortcomings

2. A question to clarify understanding

3. An invitation for personal reflection

4. Results from a performance review

The correct answer is: A question to clarify understanding

Ending corrective feedback with a question to clarify understanding is important because it encourages active engagement from the recipient. This approach ensures that the individual not only hears the feedback but also comprehends it fully. By asking questions, the feedback giver can uncover any misunderstandings and provide additional context or explanation if necessary. This method fosters a two-way communication channel, allowing the individual to express any concerns or seek clarification on specific points. Moreover, it empowers the recipient to take ownership of their learning process, promotes responsibility for their improvement, and facilitates an ongoing dialogue that can lead to greater performance enhancement. This strategy ensures that the feedback is not merely delivered but is received and processed in a way that can lead to actionable changes.