Certified Nurse Manager and Leader (CNML) Practice Test

What typically follows verbal counseling in the Progressive Discipline process?

1. Employee termination

2. Written warning

3. Employee re-evaluation

4. Job reassignment

The correct answer is: Written warning

In the Progressive Discipline process, a written warning typically follows verbal counseling. The progression is designed to ensure that employees are given multiple opportunities to correct their behavior before more serious actions are taken. After the initial verbal counseling, which serves as an informal conversation about performance issues, the written warning provides a formal record of the concerns raised and the expectations for improvement. This document outlines the specific behaviors that need to change, the timeframe for expected improvement, and the consequences of failing to meet these expectations. It is a critical step in the process, as it creates a clear and documented understanding for both the employee and the management regarding the issues at hand, fostering accountability while also giving the employee an opportunity to rectify the situation. Following the written warning, further disciplinary actions may escalate, but the progression emphasizes a structured approach to performance improvement, allowing both the employee and the organization to address and resolve issues constructively.