Certified Nurse Manager and Leader (CNML) Practice Test

Which of the following is NOT considered a factor of dysfunctional team dynamics?

1. Absence of trust

2. Fear of conflict

3. Lack of communication

4. Avoidance of accountability

The correct answer is: Lack of communication

Dysfunctional team dynamics often arise from various interpersonal issues that hamper collaboration and productivity within a team. The presence of an absence of trust, fear of conflict, and avoidance of accountability are well-documented factors that contribute to a toxic team environment. The absence of trust refers to members not feeling safe to be vulnerable or share ideas, which can lead to a lack of collaboration and support. Fear of conflict indicates a hesitance to engage in healthy debate or discussion, stifling creativity and problem-solving. Avoidance of accountability means that team members are reluctant to hold each other accountable for their actions, which can result in diminished performance and commitment to team goals. In contrast, while lack of communication can undeniably contribute to team dysfunction, it is often intertwined with the more significant issues mentioned. Communication issues are generally a symptom rather than a standalone factor; they stem from the underlying problems of trust, conflict, and accountability. Thus, it is accurate to say that lack of communication is not independently classified as a core factor of dysfunctional team dynamics. Rather, it needs to be viewed in the context of these other dysfunctions that can hinder effective communication.